design2brand Ltd

Privacy Policy

Design2brand collects and processes personal data relating to its clients to manage the client relationship. Design2brand is committed to being transparent about how it collects and uses that data and to meet its data protection obligations

What information we may collect?

The organisation collects and processes a range of information about you that you have willingly provided. This includes: 

  1. Your name
  2. email address (work/personal)
  3. website address (work/personal)
  4. telephone number (work/personal)
  5. job title
  6. the company you work for details of any visits to our premises
  7. other information relevant to customer surveys and/or offers.

How we collect personal data

Design2brand collects this information in a variety of ways. For example, data is collected from email correspondence with you; or through face to face meetings, your linkedin, facebook, instagram or other social profile or through your company’s website. Information can also be gathered by us when you submit a query through our website. 
Data is stored on email and in our client database systems, e.g. Zoho books / Mailchimp.

What we do with personal data that we collect

We will process your personal data in connection with the management of our relationship with you for the following purposes:

  1. we may use the information to improve our services 
    to contact you by telephone, email or post to send you details about our services, news and updates (where we have received your consent to do so);
  2. for administrative purposes in relation to the security of our IT systems, websites and applications;
  3. We may use your companies logo or website address to link from our website to yours as a reference of our work; 
  4. to comply with our legal obligations and any regulatory obligations; 
  5. to comply with court orders and to exercise our legal rights or defend any claims.

Why do we process personal data?

We will process your personal data before, during and after the end of the client relationship where: 

  1. you have given us your consent to such processing (which you may withdraw at any time in the manner set out below):
  2. processing is necessary to provide you with our services such for example, so that we can maintain accurate and up-to-date client records and contact details, ensure effective business administration and manage our payment and invoicing processes; we have a legitimate interest, or a third party has a legitimate interest in processing your personal data;
  3. we need to process the personal data in compliance with our legal obligations; Who has access to data?
    Your information will be shared internally, including with directors, producers, bidding team and finance team.


We take the security of your data seriously. The organisation has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties. 

For how long do we keep data?

We will hold your personal data for the duration of the client relationship between us. 

You can unsubscribe from our Mailchimp mailing lists at any time where you have given us your consent to receive our marketing communications via Mailchimp.  If you wish to be completely deleted from mailchimp both unsubscribed and removed from any archive please contact:

Your rights

As a data subject, you have a number of rights. You can:

  1. Access and obtain a copy of your data on request;
  2. Require the organisation to change incorrect or incomplete data;
  3. Require the organisation to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  4.  Object to the processing of your data where the organisation is relying on its legitimate interests as the legal ground for processing; and
  5. Ask the organisation to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override the organisation’s legitimate grounds for processing data.


If you would like to exercise any of these rights or have queries about how the organisation collects, processes and stores your data please contact You can make a subject access request by emailing
If you believe that the organisation has not complied with your data protection rights, you can complain to the Information Commissioner.

What if you do not provide personal data?

Certain information, such as contact details, have to be provided to enable the organisation to enter a client relationship with you. This information is collated from your correspondence with representatives of design2brand. If you object to your contact information being recorded on our system/s, e.g. your email address and phone number, please contact and this information can be removed from our database records.

Changes to this Privacy Notice

We may update or change this Privacy Notice from time to time without prior notice to you.  Any changes to the Privacy Notice will be updated on our website. 


How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Functionality Cookies

These cookies allow a website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, personalised features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Email newsletters related cookies

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

Forms related cookies

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

Google Analytics

We use Google Analytics to help us understand how visitors are using our website. This allows us to make improvements to our web services and your online experience. The Google Analytics tracking tool uses a number of cookies to collect information and report website usage statistics and does so without personally identifying individual visitors. If you wish to opt-out of Google Analytics tracking please visit and install the Google Analytics Opt-out Browser Add-on.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. 

However if you are still looking for more information then you can contact us through one of our preferred contact methods:

Contact Us

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